Reviews
“Great service and response. Always very nice and courtesy. Thank you Austin for doing a great job!”
“Austin arrived and found out the fan blower in the outdoor unit was bad along with a contact. At first he thought that the part would have to be ordered and he called Josh. After discussing it and making sure it was the outdoor unit, Josh thought there was one in the shop. He found it and brought it by and Austin and Josh changed out the parts needed and now we are just waiting for the temperature to go down.
Both, Austin and Josh were very polite and explained things to where I could understand. My husband is disabled and it would have been hard on us to relocate temporarily. Austin had asked Josh about putting in a window unit if they didn’t have the part. I’m glad they didn’t have to do that but appreciate that Austin thought about it.
I even signed up for maintenance so I can be sure the unit is operating efficiently.
Thank you Austin and Josh for helping us.”
“AC condenser unit needed to be replaced since it was leaking Freon. While waiting for it to be shipped, Josh Gutierrez and Ronnie Holt came around several times to add Freon to the unit so my house would stay cool. Ronnie and Austin Caldwell did a great job installing the condenser in less time than predicted!! I was so happy it didn’t take 4 hours in this August heat we are experiencing!! Office personnel are very nice and friendly too and didn’t seem bothered every time I would call. Thank you all!!!🤗🙏”
“Austin, went out of his way to get us the answers we needed to fix an ongoing problem we have had so if we experience a future issue with a part if it needs to be fixed so that we stop having a reoccurring issue that was prior to your organization servicing us. We will be sticking with your company with serious loyalty as you have been outstanding to us”
“AC was not cooling. Called around 7:00 pm and had a call back within 3 minutes. They said they would be at my house in 30 to 40 minutes and were there in less than 30 minutes. Changed the capacitor and was up and running in about 15 minutes – thankful for the notification system and prompt response. I’m ok with paying for service.”
“Austin was very friendly and professional. We rely on WA in these very hot summer months to keep us cool and they haven’t let us down.”
“My elderly mothers a/c went out and I wasn’t able to get there. I called and Austin arrived within 40 minutes of me calling and he took care of the issue and made necessary repairs to get her AC up and cooling! I VERY MUCH appreciate his prompt and hard work to get her issue taken care of so quickly!”
“Thank you Austin… great job and very respectfully sweet…”